Privacy Policy

Grove B2B (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in an open and transparent way. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the Spam Act 2003.

1. What Information We Collect

We may collect the following types of personal information when you interact with our website or submit a form:

• Your name
• Email address
• Organisation name
• Any other information you choose to provide

We do not collect sensitive information unless it is reasonably necessary and you have consented.

2. How We Collect Your Information

We collect personal information directly from you when you:

• Fill in a form on our website
• Subscribe to our email list
• Download gated content
• Contact us directly

We may also use cookies to collect non-personal data about how you use our website.

3. Why We Collect Your Information

We collect your personal information for the following purposes:

• To provide you with access to content or resources you’ve requested
• To send marketing communications (if you have opted in)
• To improve our services and understand user needs
• To comply with legal obligations

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in each message.

4. Disclosure of Personal Information

We will never sell your data. We may share your personal information with:

• Service providers who assist with our website, marketing, or email delivery (e.g., Mailchimp, CRM platforms)
• Government or regulatory bodies if required by law

All third parties are required to handle your information in accordance with privacy laws.

5. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Your data may be stored on secure servers located in Australia or overseas, depending on our service providers.

6. Accessing or Updating Your Information

You may request access to, or correction of, the personal information we hold about you by contacting us at [Your Email Address]. We’ll respond within a reasonable time and in accordance with the Privacy Act.

7. Cookies and Website Tracking

Our website may use cookies to improve your browsing experience and analyse site traffic. You can choose to disable cookies through your browser settings.

8. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page with the effective date noted above.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us directly.